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Information Technology Services – (ITS) Service and Support Desk

For student loaner laptop or calculator check out, please reserve a time here. For equipment return, please use any CAC library location.

The Information Technology Services - Service Desk troubleshoots technical issues for the following:

  • Password Self Service and Self Service Password Instructions are available at centralaz.edu/information-technology.

  • Troubleshoot problems with O365, Blackboard and E-mail

  • Classroom Multimedia and Technology support

  • Computer and district software related issues

  • Web Help trouble ticket submission assistance

  • Network/WIFI assistance

  • Campus Nexus trouble tickets

  • Account reactivation, access & permissions, MFA (Multi-Factor Authentication) resets

  • Technical problem with issued Student Loaner Laptop

ITS Office Information

  • ITS Help Desk: 520-494-5111

    • Phone support available 24 x 7, 365 days a year

  • Service Ticket submission: centralaz.service-now.com/

  • Service Desk Locations: Signal Peak Campus - O108, Superstition Campus F118, Maricopa Campus B111, San Tan Campus C125

  • SPC Office Hours: Monday - Thursday, 7:30am- 6pm. Other locations are posted.

    • Not staffed on CAC holidays or weekends. See academic calendar for details.